Frequently Ased Questions


Click on a question below to read the answer. Have a question that hasn't been answered? Contact us.

Blog

I found an article that you haven't posted yet!
Awesome! Send the link to blog@hansonstage.com and we will get it posted ASAP.
How can I get my blog added to your links?
Send a link to blog@hansonstage.com and we will review it and get it linked ASAP.

Tour Dates & Setlists

Can you play *insert song here* at *upcoming show*?
We are not Hanson, we are only a fan site and we do not have any control over what songs Hanson does or does not end up putting in their setlists. If you have a song you'd like to hear at an upcoming show, you might want to try tweeting it to them @hansonmusic and hoping for the best!
What is the setlist for *upcoming show*?
Hanson likes to switch up their setlist for each show on their tours. While we may have a general idea of what songs may or may not be included on a setlist, we cannot predict the future and cannot tell you what the setlist will be for a show until after it has happened and has been submitted by a setlist keeper.
I went to a show that you don't have listed
Send as much information as you can about the show (Date, City, State, Venue, etc.) to tickets@hansonstage.com and we will get that date added into the database
I am pretty sure that Hanson sang *insert song here* at *insert show here*
If you think a setlist is incorrect, contact us at tickets@hansonstage.com with the song you think should be added to the set. Bonus points if you have a youtube video or article that mentions them performing that song.
What does it mean when a show is marked as being a partial setlist?
In most cases if a show is marked as partial, we did not have a setlist keeper for that show and the songs performed that are on the site were pieced together from various sources (twitter, instagram videos, etc.) We may have songs listed that were not performed at that show, be missing songs or not be in the correct order. If you can help out with a partial setlist (even if it is just a song or two) contact us at tickets@hansonstage.com
What do the icons under tickets and setlists mean?
Tickets:
- Click to view the ticket for this show
- This show did not have a ticket
- This show has a ticket submitted, but it will not be posted until the show date has passed
- This show has not yet had a ticket submitted, click to submit one

Setlists:
- Click to view the setlist for this show
- This show did not have a setlist (show was canceled)
- This show has not happened yet, so we do not yet have a setlist
- This show does not have a setlist posted yet, and may need one submitted. Click to submit
I have a ticket to a show that you have marked as not having a ticket!
If you have a ticket to a show that is marked as not having a ticket, please submit it using the Submit a Ticket link
I am going to an upcoming show, how can I help you with the setlist?
Keep an eye on the blog and our social media accounts, where we will post about sign ups for setlist keepers before the tour kicks off along with ways to submit them to us. If the show has passed, you can always just submit it using the Submit a Setlist link as well!

Lyrics

What does it mean that a song is "Unreleased"? Do these songs really exist?
Songs listed as Unreleased are songs we have heard titles of from various sources over the years. These may have been working titles, songs from Fools Banquet that ended up released by other artists, or any number of things. The songs may not be finished and they may never show up in a setlist, but at some point the titles were mentioned so we added them to the database.
I don't think the lyrics for *insert song* are correct
If you think you have found an incorrect lyric, let us know! Unless the songs lyrics were in the linear notes of an album, they have been compiled from various sources. It is entirely possible that something has been misheard.
You don't have a lead singer listed for *insert song* but it is *insert brother*
Noting which brother is singing lead on the songs is a work in progress. If you can fill in some of the blanks, please let us know and we will get the listings updated!
Is there a way to search for lyrics based on key words?
There is! The search function will be finding a new home in the future, but for now if you go directly to Lyrics.hansonstage.com you can search for songs that include key words or phrases!

Database

Songs Heard Live

How do I sign up for a list of what songs I have heard live?
Head to Database > What Songs Have You Heard Live? (http://www.hansonstage.com/stats/index.php) On that page there is a link to either sign up, log in, or continue as a guest if you do not want to save your list. To register, just fill out the form and you will be emailed an activation link to verify your email address. Make sure you type it in correctly as we do often get kicked back activation emails due to typos in email addresses. If you enter as a guest or log in, you can then go through the list of Hanson shows we have in the database (excluding Tinted Windows and Special Guest appearances) and have a list generated of what shows you have attended and what songs you have heard live (based on what setlists we have in the database)
My show count is off because I count Disney shows as 1 show per day, not 3!
This site was started as a way for Katie to keep track of what songs she had heard and how many shows she had attended, so the initial counting of shows is done how Katie does it. Now that it is open to everyone, Katie is working on a way to let you choose how you count your Disney shows - 3 per day or 1 per day. Once this feature is up and running everyone who has Disney shows in their list will get contacted to update their account according to how they keep track. For the time being, you will have to manualy adjust your show count.
My show count is off because I count Back to the Island solo shows as 3 shows, not 1!
This site was started as a way for Katie to keep track of what songs she had heard and how many shows she had attended, so the initial counting of shows is done how Katie does it. Now that it is open to everyone, Katie is working on a way to let you choose how you count your solo shows, Isaac + Taylor + Zac solo = 1 Hanson show, or 3 Hanson shows. Once this feature is up and running everyone who has the BTTI solo shows in their list will get contacted to update their account according to how they keep track. For the time being, you will have to manually adjust your show count.
I don't think that pre-show Members Only Events should count as a separate show, so my show count is off!
This site was started as a way for Katie to keep track of what songs she had heard and how many shows she had attended, so the initial counting of shows is done how Katie does it. Now that it is open to everyone, Katie is working on a way to let you choose how you count your shows. Once the Disney and Back to the Island adjustments are created, Members Only Events will be next on the list. Once this feature is up and running, anyone who has a pre-show Members Only Event in their list will be contacted to update their account according to how they keep track. For the time being, you will have to manually adjust your show count.
I know that the setlist for *insert show* says *insert song* but it is not showing up on my list as having heard it!
If you have an discrepancies with your song count that is not showing songs that are on setlists for those shows, please use the Contact Us form and let us know what songs and what shows so we can look into it and get things updated!
I can't remember the username I used to sign up, how can I find out?
At the moment we do not have an automated way to look up usernames, but if you use the Contact Us form and let us know what information associated with the account you do remember (email address, name, etc.) we can look it up and let you know what it is
I have been unable to activate my account, what can I do?
If the activiation email is not coming through for you, check your spam. If you still do not see it, use the Contact Us form and let us know the account you are trying to activate by the username and/or email and we can get things up and running for you
Something weird is going on with my songs heard live account, what can I do?
If strange things are going on with your account use the Contact Us form and let us know the account you are using and what problems you are having and what you are doing that is causing them to happen and we will see if we can get things figured out!
Can I change my username and/or email address associated with my account?
Of course! Use the Contact Us form and let us know your current account information and what you would like it to be changed to and we can get things updated for you!

Submit a Setlist

I want to help out with a setlist for a show!
Keep an eye on the blog and our social media accounts, where we will post about sign ups for setlist keepers before the tour kicks off along with ways to submit them to us. If the show has passed, you can always just submit it using the Submit a Setlist link as well!

Submit a Tikcet

I want to submit a ticket, but can you edit out the barcode?
All tickets submitted for the site will not be posted until after the event has passed. Any personal information on tickets will also be edited out before they are posted on the site.
I have a ticket that looks different than the one you have posted, should I send it?
Yes, please! We are trying to get both e-tickets and hard tickets where available and sometimes there are other special ticket editions as well so please submit whatever you've got!
I sent you a ticket, but I don't see it posted?
Tickets are not posted until after the show has passed. We also currently do not have a way to showcase multiple tickets for 1 show but we are working on that and so if you submitted an e-ticket and we have a hard ticket posted, or vice versa, both will be on display as soon as we get the new code worked out!


Have a question that hasn't already been answered here? Use the Contact Us form and we will get back to you ASAP!